Dear Roadster lovers, On April 1st 2020, Japan Post announced that they temporarily suspend shipping to countries heavily affected by Coronavirus (COVID-19).

We always took great care of our customers and this is really challenging times. We always aimed at providing the best possible service and we’re working every hours of the day to solve this problem one way or another.

***THIS DOES NOT AFFECT ORDERS SHIPPED VIA UPS (OVERSIZED)***

All of our oversized products such as aerodynamics and our heavier products such as wheels & coilovers can still be shipped worldwide! If you combine oversized & regular product, we can ship worldwide!

***UPDATED NOVEMBER 5TH 2022***

What are we doing to solve this problem ?

We are now shipping to all countries with the COVID-19 restriction via DHL or UPS. The DHL and UPS services are extremely quick and usually reach the customer within 2-3 business day. If the country is not affected by the Japan Post suspension, we ship the same way as usual. 

Are there extras to pay ?
90% of the orders will ship with zero extra to pay.

The DHL & UPS service cost start at ~$20.00 (compared to $10.50 for Japan Post).

Most extras that are charged are for $5.50 to $9.50.

Can I know if I need to pay extra ?
Sure, you can send us an email with the product(s) you want to order and we’ll let you know if there are any extras to pay. You can also place the order as usual and if there is an extra, we’ll send you an email with link to pay the extra fee.

Can I order and wait until Japan Post resumes service to my country ?
Totally! We’ve had some customers who ordered items that are not time sensitive and they shipped a few weeks/months later when the service resumed to their country. Please note that we cannot give ETA on when the service will resume (for example, it’s been over 3 months for Australia). We strongly suggest upgrading to DHL or UPS for the peace of mind and rapidity/reliability of the service.

USA customers :

As a big volume of orders go to USA, we managed to get very good prices on DHL & UPS, so the extras are usually much lower than normal (if any). We shipped hundreds of orders since Japan Post halted shipping to USA and the turnaround time has been incredibly fast.

 

Below is the list of countries where shipping is temporarily halted (updated list from November 5th 2022):

Asia :

Afghanistan
East Timor
Brunei
Lao People’s Democratic Republic

Europe :

Austria
Sweden
Czech Republic 
Denmark
Norway
Hungary
Poland
Portugal
Latvia
Lithuania
Estonia
Luxembourg
Croatia
Slovenia
Bulgaria
Azerbaijan
Albania
Armenia
Uzbekistan
North Macedonia
Kyrgyz
Greenland
Kosovo
Georgia
Slovakia
Turkmenistan
Faroe Islands
Belarus
Moldova
Montenegro
Russian Federation

Middle East :

United Arab Emirates
Syria
Bahrain

North & Central America :

Aruba
Anguilla
Antigua and Barbuda
British Virgin Islands
El Salvador
Bonaire, Saba and Sint Eustatius
Grenada
Cayman Islands
Costa Rica
Jamaica
Saint Maarten
Saint Christopher and Nevis
Saint Vincent
Saint Lucia
Turks and Caicos
Dominica
Dominican Republic
Trinidad and Tobago
Nicaragua
Bermuda
Haiti
Bahamas
Barbados
Virgin Islands
Belize
Puerto Rico
Montserrat
Guatemala
St. Pierre and Miquelon
Honduras
Martinique

Oceania :

Wake Island
Northern Mariana Islands
Kiribati
Guam
Christmas Island
Cocos (Keeling) Islands
Saipan
Independent State of Samoa
Tuvalu
Tonga
Nauru
Norfolk Island
Vanuatu
Papua New Guinea
Palau
Pitcairn
Fiji
French Polynesia
American Samoa
Marshall Islands
Midway Islands
Federated States of Micronesia
Wallis and Futuna

South America

Guyana
Uruguay
Ecuador
Suriname
Paraguay
French Guiana
Venezuela

Africa

Please contact us if you want details on shipping service to your country.

Is production affected/delayed?

95% of our products are proudly made in Japan where the Coronavirus spread has not been too bad. Workers continue working, but with extra precautions and, so far, production lead time has not been affected at all.

Take care!

We appreciate all your business, but first, please be careful. This virus is no jokes! It’s time to take some time off, and one of the safest thing to do at the moment is work on your car (haha)! The global situation is hard on everyone and we hope that everything will come back to normal soon. Don’t forget, it’s safer to stay about 1 Miata width from each other.